Part-Time Social Media & CRM Administrator Vacancy
Job Title: Social Media & CRM Administrator
Location: Office based (Bovingdon, Herts)
Job Type: Part-time 20 hours over 5 days/week (with potential to grow)
Salary: £13 per hour
Start Date: As soon as available
About INDICRO Ltd
INDICRO Ltd is a small, growing start-up transforming outsourcing in the pharmaceutical, biotechnology and medical device sector through expert collaboration. Our digital platform connects start-up and small companies with highly skilled freelancers, consultants, and niche service providers, helping bring innovative medical products to market faster.
We’re passionate about integrity, connection, and informed support, and we’re building a community that shares these values. As we grow, we’re looking for a proactive and detail-oriented Social Media & CRM Administrator to help us manage our online presence, keep our CRM (HubSpot) running smoothly, and support our marketing and engagement efforts.
Role Overview
This is a great opportunity for someone who enjoys a mix of digital communication, data organisation, and creative social media work. You’ll play a key role in helping INDICRO build and engage its online community, maintain strong records in HubSpot, and support general business admin tasks.
Key Responsibilities
CRM & HubSpot (Customer Relationship Management)
• Maintain and update contact records in HubSpot, ensuring data accuracy and GDPR compliance
• Create and manage email campaigns and automated workflows (e.g. onboarding, newsletters, follow-ups)
• Track and report engagement metrics (opens, clicks, responses) to guide communication strategy
• Segment contact lists for tailored outreach to life science companies, experts, and service providers
• Support lead management and assist with reporting on CRM activity and campaign outcomes
Social Media & LinkedIn Engagement
• Schedule, post, and monitor content on INDICRO’s LinkedIn and other social channels
• Engage with relevant communities by liking, commenting, and sharing industry news and member content
• Grow INDICRO’s follower base through consistent, brand-aligned activity
• Support the promotion of platform members (e.g. freelancers, service providers) through spotlight posts and content shares
General Admin & Marketing Support
• Represent INDICRO at conferences and networking events
• Drafting INDICRO processes with team
• Assist in preparing marketing materials and updates for digital campaigns and events
• Maintain content calendars and coordinate posting schedules
• Support webinar/event logistics (set up, invitations, reminders, attendee lists, follow-up emails)
• Share webinar content (recordings and slides) with delegates in Articulate
• Help prepare reports and documents for internal and external communications
• Processing invoices, tracking receipts, inputting expenses and other basic bookkeeping tasks
• Scheduling team and client meetings and drafting agendas and minutes
• Tracking and prioritisation of INDICRO actions with CEO
• General admin tasks (travel arrangements, ordering promotional materials and equipment)
• Respond to general email and platform enquiries professionally and promptly
Skills & Experience
• Experience using HubSpot or similar CRM systems (essential)
• Familiarity with LinkedIn and social media content management (essential)
• Strong written communication skills with attention to detail
• Able to work under pressure and prioritise workload
• Comfortable with light graphic creation (e.g. Canva) or coordinating visuals
• Proficient in Microsoft Office (including Excel, PowerPoint and Share Point)
• Highly organised, agile, self-motivated, and comfortable working independently
• Experience in life sciences, healthcare, or consultancy sectors is a bonus, but not essential
Why Join INDICRO?
• Be part of an innovative start-up shaping the future of life science outsourcing
• Flexible working hours with autonomy and creative input
• Opportunity to grow your role as the business scales
• Supportive and friendly team culture with a strong purpose
To Apply
Please send your CV and a brief cover letter outlining your relevant experience and why you’re interested in this role to info@indicro.com.